• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Your order may be shipped Overnight for an additional cost.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.

We want to make sure you have the best experience buying parts for your Kia vehicle as possible. In order for us to do so, we adhere to a strict return policy that is fair to all customers. This is in order to ensure we can keep our prices as low as possible for all. Please contact us here to arrange for any returns

Restocking Fee

• There is a 20% restocking fee charged against all returned parts ordered with VIN.
• Parts ordered without VIN cannot be returned at all.
• There are no returns on any electrical parts.
• Parts ordered under $20.00 cannot be returned at all.
• Special order items are non refundable.

Requirements

We reserve the right to refuse and return to you any parts that we find have been installed, or otherwise do not meet the following criteria:

• A copy of the invoice must be included with the return.
• Parts must be able to be resold and in the original packaging.
• Return request need to be within 30 days of receipt.

Restrictions

All returned parts must be in a condition that they can be resold as new. We will not accept or process returns on any of the following items:

• Used parts
• Parts that have been installed or show any signs of wear
• Electrical parts
• Any item not returned in its original packaging

Cancellation Policy

We want you to be absolutely satisfied with your purchase. You may cancel any part of your order before it ships and receive a full refund. However, if the cancelled part was special ordered from the manufacturer, a restocking fee of 20% may apply.